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April Dinner Meeting: Customer Service Roundtable
April 21, 2022 @ 7:00 pm - 9:00 pm
$45
Past chapter president Brian Cogley will lead a roundtable discussion about customer service. How do home inspectors handle clients before, during, and after an inspection?
5:30pm Pre-Meeting Chapter president Paul Barraza will review conditions from a recent inspection (Attendees with earn an additional ASHI CE)
6:45pm Comment Review Brian Cogley, past president, will provide a report writing analysis using member-submitted comments to improve clarity and the principles of Identification, Implication, and Recommendation.
7:00pm Dinner Enjoy a handcrafted dinner by our personal chef, Malika Henderson.
- Cheese Straws
- Smoky Ribs with Barbeque Sauce
- Cornbread
- Sautéed Zucchini
- Coleslaw
- Salted Chocolate Chunk Cookies
7:00pm Chapter Meeting During dinner, chapter president Paul Barraza will lead a short business meeting to cover chapter and ASHI business, committee reports, and upcoming educational opportunities.
7:45pm Main Speaker Past chapter president Brian Cogley will lead a roundtable discussion about customer service. (Attendees with earn an additional ASHI CE)
Brian Cogley is a past chapter president and a veteran home inspector with over 4,000 residential and commercial inspections. He is a California Licensed General Contractor (#954299) and an ACI.